Last updated: April 1, 2025
Privacy Policy
At CollegeIQ, your privacy is fundamental to everything we build. This policy explains what data we collect, why we collect it, and how we protect it.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, fill out the onboarding quiz, or contact us for support. This includes:
• Personal identifiers: name, email address, phone number
• Academic information: stream, marks, preferred courses, city, budget preferences
• Usage data: pages visited, colleges viewed, comparisons made
• Communications: messages sent via our AI Advisor or contact form
We also collect certain information automatically when you use our platform, including device information, IP address, browser type, and cookies.
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Power our AI college matching algorithm
• Send you scholarship alerts and college updates (if subscribed)
• Process referral rewards and wallet transactions
• Detect and prevent fraud or abuse
• Comply with legal obligations
We do not sell your personal information to third parties.
3. Referral Program & Wallet
When you participate in our referral program, we collect and process referral codes, linked accounts, and reward transaction data. Wallet payouts require KYC verification as mandated by Indian financial regulations. We share necessary information with our payment partners solely for processing withdrawals.
4. Information Sharing
We share your information only in the following circumstances:
• With partner colleges when you submit an application or enquiry (limited to the information you provide in the application)
• With service providers who assist us in operating the platform (bound by confidentiality agreements)
• If required by law, court order, or governmental authority
• In connection with a merger, acquisition, or sale of assets (with advance notice to users)
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at hello@collegeiq.in. Certain data may be retained longer where required by law.
6. Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords, and regular security audits. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.
7. Cookies
We use cookies and similar tracking technologies to maintain session state, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.
8. Your Rights
Under applicable Indian data protection laws, you have the right to:
• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications at any time
To exercise these rights, contact us at hello@collegeiq.in.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform. Your continued use of CollegeIQ after changes take effect constitutes your acceptance of the revised policy.
10. Contact Us
For any privacy-related questions or concerns, contact our Data Protection Officer at:
Email: privacy@collegeiq.in
Address: Graphic Era Hill University Campus, Dehradun, Uttarakhand 248002, India